Emergency Preparedness & Response

Emergency Preparedness & Response

Displaced Family Support - Metsamor (DFSM)

Eighteen months after the escalation of violence in Nagorno Karabakh, the issue of displaced persons settled within Armenia remains high on the agenda.

The Displaced Family Support project, implemented with the kind support of the US Agency for International Development, aims to improve the quality of life of displaced families living in Metsamor City, Armavir Province. Displaced and vulnerable people throughout Metsamor's amalgamated community had an opportunity to develop their capacities. These families were encouraged to engage in viable microenterprises to increase and diversify their sources of income through the initiation of new activities. The project also facilitates social cohesion between displaced families and the host community.

To understand the challenges faced by the project, PIN conducted a needs assessment of municipality workers and focus groups composed of displaced families. This assessment revealed that the displaced people had difficulties in finding employment due to the fluidity of the market and the limited economy of the host community. A market assessment highlighted the possibility of creating work in such areas as baking, café or restaurant work; private kindergarten or childcare services; sewing; and a food preserve factory.

Selected beneficiaries among the displaced families and host community attended training on baking technology, speciality and alternative baking, pastry arts, food service management, financial literacy, and business management. The most successful and motivated participants were selected for employment in the newly created Mets & More Bakery or received livelihood kits to support their income generation abilities.

As a major output, the project supports the economic integration of displaced residents in Metsamor through the establishment and maintenance of a bakery. The bakery ensures additional 10-12 jobs for the town in general and the project participants in particular. 

To foster proper assimilation and social integration of displaced families within the host community, PIN in collaboration with Metsamor city municipality established an additional childcare unit within the existing kindergarten.


REACT: Relief and Early Recovery for People Affected by Conflict in Armenia

Relief and Early Recovery for People Affected by Conflict in Armenia, the REACT project, is working to meet the needs of over 17,000 displaced people in the most turbulent regions of the country. Through this project, People in Need (PIN) aims to provide continuous relief aid to those most vulnerable and respond to mounting early recovery needs in Armenia.

PIN is working to support people in five selected regions of Armenia: Kotayk, Ararat, Armavir, Vayots Dzor, and Syunik. With winter quickly approaching, teams working with REACT will help provide tools necessary for living through the cooler months. Providing utility support subsidies for 2000 displaced households, eco-briquettes for 500 families, and winterization kits to 200 families will help keep homes warm in colder temperatures.


Through the REACT project, PIN will also assist the economic integration of conflict-affected populations in Armenia. Providing vocational counsellors to help vulnerable people locate gaps in professional experience and identify relevant skills will allow over 1,500 beneficiaries the opportunity to financially support themselves. This program also provides assistance in drafting CVs, networking, advising, and interviewing.

Alongside economic counselling, PIN will organise short-term vocational and educational training courses in varying subjects. Following completion of this course, 700 participants will receive livelihood kits containing tools selected to help them start their careers as soon as possible.

Additionally, PIN will continue the operation of seven child-friendly spaces in the Goris community of Syunik Province. Through this, children have the opportunity to partake in recreational activities, participate in various cultural and sightseeing events, and perhaps most importantly: play with their peers.

The REACT project is implemented in partnership with ACTED, the Association of Armenian Social Workers (AASW), and Mission Armenia NGO. Our partnering organisations work on other key aspects of integration and aid in Armenia. This support includes multipurpose vouchers assistance, legal counselling, advocacy, case management, mapping of services, and referral systems.

This project is made possible thanks to generous funding from the European Civil Protection and Humanitarian Aid Operations (ECHO).


Child Friendly Spaces in Armenia

Since November 2020, seven Child Friendly Spaces (CFS) have opened in the town of Goris and the villages of Hartashen, Verishen, Qarahunj, Vorotan, and Khndzoresk. These facilities, funded by the United States Agency for International Development and established by People in Need in conjunction with the Goris Municipality, provide services to 450 displaced and local children and their parents, and aim to enhance the children’s cognitive, emotional, and social development․

The CFS provide a number of services and benefits for the communities they serve. Psychological services, including individual counselling sessions, are available for children and their parents. Children can also gain valuable skills through a variety of trainings, events, and community initiatives, while parents have the opportunity to participate in sessions on positive discipline. Capacity-building sessions are held for CFS specialists to keep the activities of the facilities up-to-date, and to enhance the skills of the providers. 



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Past Activities

Rapid response to urgent hygiene needs of conflict-affected populations in Armenia

Rapid response to urgent hygiene needs of conflict-affected populations in Armenia

The conflict in Nagorno Karabakh has triggered large population displacement to Armenia. The majority of the displaced stay in host families or collective shelters, such as kindergartens, that are ill-adapted for long-term stays due to poor hygiene and inadequate or insufficient facilities. This population influx raises serious epidemiological concerns, as poor hygiene and overcrowding in host communities and collective shelters are the ideal conditions for COVID-19 transmission. This crisis is furthered as Armenian citizens are struggling with the COVID-19 outbreak.

This project, funded by the European Union and implemented by People in Need (PIN), targets about 2400 conflict-affected persons by addressing their most pressing basic hygiene needs.

The contents of hygiene kits are aligned with national and international health standards.

“The hygiene kits include more than two dozen items in different quantities for COVID-19 prevention, self-care, and house/shelter cleaning: there were family kits for general usage and additional individual packages for children, women, and seniors.

PIN also produced a needs assessment report to ensure that conflict-affected populations have improved access to evidence-based relief.

Activities were focused on the Syunik region, specifically the Goris extended community, the city of Goris, and the Tegh extended community. 

Multisectoral emergency assistance to vulnerable conflict-affected populations in Armenia

Multisectoral emergency assistance to vulnerable conflict-affected populations in Armenia

This project contributed to saving lives, promoting wellbeing, and strengthening the resilience of vulnerable displaced and host populations affected by the conflict in Armenia. The project is funded by the European Civil Protection and Humanitarian Aid Operations (ECHO) and implemented by People in Need (PIN) in partnership with ACTED, REACH, Association of Armenian Social Workers (AASW), and Armenia Inter-Church Charitable Round Table Foundation (ART).

This project responded to the needs of about 20,000 conflict-affected persons via a multi-sectoral program that aims at addressing the most pressing shelter, hygiene, and psychological needs of populations.

PIN increased access to safe and winterized shelter for the most vulnerable conflict-affected populations and supported host families with utility payments. The selection of the beneficiaries will be closely coordinated with the Ministry of Labour and Social Affairs (MSLA), local municipalities, and the marz administrations. 

Multi-sectoral emergency assistance to vulnerable populations affected by the conflict in Armenia

Multi-sectoral emergency assistance to vulnerable populations affected by the conflict in Armenia

People in Need, with funding from the US Agency for International Development, supported those affected by the conflict in Armenia by addressing their most pressing hygiene and winterisation needs, as well as by helping to prevent and mitigate the spread of COVID-19. The project covers all of the regions of Armenia and responds to the needs of approximately 10,000 beneficiaries.

Using an integrated Shelter, Health and Wash response, the project is focused on:

• Enhancing access to safe and winterised shelter for the most vulnerable, displaced populations;

• Protecting the displaced and their host communities from the spread of COVID-19 by enhancing their awareness and enabling them to adopt practices to minimise the risk of transmitting or contracting the disease; and

• Ensuring that the most vulnerable populations affected by the conflict are able to practice basic hygiene and infection prevention behaviours.